Frequently Asked Questions
Choose a Question
-How far can my Electric Conversion Kit go?
-How fast will my bike go with the Conversion Kit installed?  
-How can I determine if the Conversion Kit will fit on my bicycle?
-How sturdy is my Conversion Kit and how long will it last?  
-Is there any way to increase the range?
-How much drag does the motor create when I am pedaling?
-Can I buy the Conversion Kit without the motor mounted in a rim?
-Battery Rating Overview
-What kind of batteries does the Electric Conversion Kit Kit use?
-How long does it take to charge my batteries?
-Can batteries be overcharged by leaving them plugged in too long?
-How many charges can my battery pack take?
-Where do I get replacement batteries?
-Can I use other batteries with my Electric Conversion Kit
-How soon will I have to change the brushes in the hub motor?
 
For more help please visit our support page.
 
How far can my Electric Bike Conversion Kit go?
With the BD36 kit, your bike will go 20 mph for 15 miles, but that is under the following conditions: 26" wheel with thin, slick street tires, 150 lb. rider, flat riding terrain, and no stops or starts. In the real world, you will probably get 12 miles per battery pack charge with the standard battery pack, and about 8 miles more (20 miles +) with the extended range battery pack.
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How fast will my bike go with the Electric Bike Conversion Kit installed?
Using the BD36 kit on a 26' wheel, your bike will reach a top speed of 25 mph. On a 24" wheel - 22 mph, and 20" wheel = 20 mph. If you are thinking about purchasing a bike to install your Bike Electrified kit on, keep this in mind: different wheel sizes will give you different speed/torque performance. So, you should decide what is more important to you: top speed, or accelleration/hill climbing ability. If you're going to be climbing San Francisco type hills every day, then you should probably get a 20" bike. On the other hand, if you live in Kansas, a 26" or 700C would be better since you will cruise along at 22+ mph. Smaller wheels = torque, larger wheels = high top end speed.
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How can I determine if the Electric Bike Conversion will fit on my bicycle?
If your bicycle wheels are any of the following standard wheel sizes: 20", 24", or 26", the kit should fit! However, make sure that your bicycle has a minimum of at least 3 ¾" distance between the front forks - 4" is better, 4 ¼" is pushin' it, and 4 ½" is too wide. Also, you will need to have 4" clearance to a minimum of 5" up from the fork mountings, so if your front bike forks taper in as you go up, you'd better check the distance where the forks narrow 5 inches above the fork mountings to make sure that you still have 4" clearance. (Our hub motors are not recommend for bikes with front shock forks, or bikes with front aluminum forks. Shock forks can flex too much, and aluminum forks are generally not strong enough to handle the hub motor torque - breakage can occur.
 
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How sturdy is my Electric Bike Conversion and how long will it last?
We at WE (Wilderness Energy), have gone to great lengths to perfect our kit as much as possible. We feel very confidant that our kit is the very best on the market today. If you treat your Bike Electrified kit with love and care, it should last you years and years! Plus, our kit is componentized, which means if that you happen to abuse, or inadvertently break one of the components in your Bike Electrified kit, i.e.: you dump your bike and smash the thumb throttle to bits - you can order a new part from us and when it arrives, unplug the bad part and plug your new one in, and nobody will be the wiser! This applies to all components in the Bike Electrified kit: Hub motor/wheel, Throttle, Key switch, Controller unit, Battery pack, and Smart charger.
 
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Is there any way to increase the range of the Electric Motor?
Yes. The first thing you can do is pedal with your motor, especially when accelerating from a dead stop, since this is where the most power is used. Also, using high pressure tubes (65 psi or above) and street slick tires can increase your range by 30% or more. Decreasing your "rolling resistance" will always increase your range.
 
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How much drag does the motor create when I am not using it and pedaling instead?
The motor has magnets inside it, which do create a slight amount of drag. You probably will not notice the resistance when you are pedaling on a flat surface. On a hill you will notice the slight drag, but this would be a good time to hit the throttle and let the motor assist you!
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Can I buy the Conversion kit without the hub motor mounted in a rim?
You can purchase our kit without rim and spokes; however, we do not recommend this. You will incur many costs trying to get your hub motor mounted in your custom rim: approximately $20 or more for a rim, $8 or more for spokes, and most bicycle shops charge $30 or more in labor to build custom wheels.
 
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Battery Rating Overview
Most battery's discharge capabilities are determined using a C-20 rate. This means the specifications given for a battery's performance are determined when the battery is discharged over a 20 hour period. SLA batteries boast between 300-500 charge cycles, but this is when they are discharged at a C-20 rate. Using them in an electric bike kit discharges them 10 times (or more), faster than the C-20 rate. So this means you will not get anywhere near 300-500 charge cycles out of your batteries. With normal use, never running your batteries completely dead, and being very vigilant in charging your batteries back up IMMEDIATELY after each use, you can realistically expect between 100-200 charge cycles out of them.

The amount, or depth of discharge also has a lot to do with the life-expectancy of your batteries also. SLA batteries should never be run completely dead; since this will damage them and reduce their life expectancy. Automobiles use SLA batteries to start the car's gasoline engine. Why do car batteries last five years then, you ask? Because when the car battery is used to power the engine's starter motor, it is only used for a few seconds, and it is discharged only 10 % of it's total capacity (if that); then it is IMMEDIATELY recharged when the gasoline engine starts. This is why a car battery can last five or more years.

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What kind of batteries does the Electric Bike Conversion Kit use?
Sealed Lead Acid batteries (SLA), are the standard batteries that come with your kit, unless you have upgraded to a Nickel Metal Hydride Battery Pack (available February 2005.) SLA batteries have been around for a long time. Some of their advantages are: they're reliable, easy to charge, and inexpensive. Disadvantages are: they're heavy, bulky, and they are very unforgiving when they are not charged back up immediately after use.

Your BD36 kit will come with the extended range battery pack. 3 - 12volt, 12 amp/hr batteries connected in series.

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How long does it take to charge my batteries?
Depending upon the degree of discharge, it will take up to 4 hours to charge the standard battery pack, and up to 6 hours to charge the extended range battery pack.
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Can my batteries be overcharged by leaving them plugged into the charger too long?
No. The charger that comes with your Bike Electrified kit is a smart charger. It will shut itself off when your battery pack reaches a full charge, but it is always a good idea NOT to leave your battery pack plugged in all the time. Just unplug the charger when the charger is finished charging them.
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How many charges can my battery pack take?
Your battery pack is built with sealed lead acid batteries (SLA), which can be charged and discharged up to about 200 times. But you must do some things in order to get the maximum life out of your SLA battery pack: ALWAYS, we repeat - ALWAYS charge your batteries up IMMEDIATELY after EVERY use! Sealed lead acid batteries hate to be left discharged, even for only a few hours, so plug your battery pack into the smart charger immediately after every use. Also, try not to run your batteries completely dead, for this will diminish their life cycle. A good "rule of thumb" to follow is stop using your Bike Electrified motor, when the "LOW" indicator light on your thumb throttle comes on.
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Where do I get replacement batteries?
Replacement batteries can be purchased through us (Wilderness Energy), or you can buy them in your local area at many retail outlets such as: Radio Shack, Fry's Electronics, or even Toys R Us.
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Can I use other batteries with my Electric Bike Conversion Kit?
Yes, as long as the battery pack you are using puts out 36 volts. However, you will have to figure out how to strap your custom made battery pack to your bike frame. Our canvas bag might work, as long as the total dimensions of your battery pack doesn't exceed 12"L X 2 7/8" H X 6" W or 12"L X 4 ½" H X 6" W.
 
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How soon will I have to change the brushes in my BD36 hub motor?
Even with heavy use (riding your Bike Electrified BD36 two hours a day), you will still get two years or more use out of your Brushed motor before you have to change the brushes. A regular BD36 user can expect five years use before they need to worry about changing the brushes. When it becomes necessary for you to change the brushes in your Brushed motor (you will notice intermittant power - it will not start sometimes, and shut off for brief periods of time then restart), you can either send your motor back to us and we'll change the brushes for you, or you can do the job yourself. The hardest part is getting the motor's case open; changing the brushes is about a 30 second job. We will have a "Changing Motor Brushes" page on this website soon, within the next few months.
 
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